RETURNS AND REFUNDS
WE WILL BE ABLE TO CANCEL ORDERS ONLY BEFORE THEY ARE SHIPPED.
REFUNDS WILL BE DONE IN THE FOLLOWING CASE:
- Packages lost in transit.
- In case PNGS Gargi Fashion Jewellery Limited discovers that a wrong item has been shipped to you.
- Refunds will be made through the same payment method within 15 working days.
NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:
- Incorrect or outdated delivery address.
- Incorrect address format including any form of a PO Box address.
- After 3 failed delivery attempts by our courier agencies
- Package refused by the recipient.
- Sizing issues. Please review our size guides carefully before making your purchase.
- Products returned in a used or damaged condition.
- Minor color and design variation(s). All products are handcrafted and use natural stones so there may be some variation from the photographs on our website.
- If the Jewellery is not faulty or damaged.
- COD Shipping Charges won’t be refunded.